Account and login

Account help

Choose the correct account, recover access, and complete TruGrade's required multi-factor authentication.

Sign in or recover access

Use your existing TruGrade email and password. If you cannot remember the password, request a reset instead of creating a duplicate account.

Reset password

Create the right account

  • Homeowner account: for homeowners using homeowner portal services.
  • Contractor account: for contractor businesses applying for or managing verification.
Create homeowner account Create contractor account

Account questions

Why does TruGrade require MFA?

MFA adds a second identity check after the password and is required for all TruGrade logins.

Where can I change my password or account settings?

After logging in, open Account to manage the options available to your account.

What if password recovery does not work?

Contact TruGrade and provide the email address used for the account. Do not send your password, MFA codes, or recovery codes.