Homeowner help
Find verified contractors, manage your homeowner account, and understand insurance-information requests.
View homeowner helpTruGrade Help Center
How can we help?
Find clear answers for homeowners, contractors, accounts, verification, insurance requests, and contacting TruGrade.
Contractor help
Create a contractor account, start verification, check application status, and manage required information.
View contractor helpAccount help
Get help signing in, resetting your password, completing MFA, or choosing the correct account type.
View account helpVerification
Learn what contractor verification means, how the application moves forward, and where to check status.
Learn about verificationHomeowner insurance
Understand homeowner requests for contractor insurance information and where to manage them.
View homeowner insurance helpContractor insurance
Understand contractor insurance verification requests and where to manage them.
View contractor insurance helpContact support
Still need help? Contact TruGrade with a platform, verification, account, or business question.
Contact TruGradeCommon questions
Do I need an account to use TruGrade?
You can view public information without an account. An account is required for portal features such as contractor verification, homeowner requests, and account-specific support.
Where do contractors start the verification process?
Go to Get Verified. Existing contractors can log in, and new contractors can create a contractor account.
Where can homeowners find verified contractors?
Use the verified-contractor search to find available contractor records.
How do I report a problem?
Visit Contact support. Logged-in customers can send a message that is tied to their TruGrade account.