Terms of Service
These Terms of Service govern your access to and use of TruGrade.pro. By using this site, you agree to these terms and to any policies referenced here.
Use of the Site
TruGrade.pro provides information, tools, and services related to contractor verification, contractor grading, homeowner accounts, contractor accounts, and related marketplace features. You may use the site only for lawful purposes and in accordance with these terms.
You may not misuse the site, interfere with its operation, attempt unauthorized access, scrape or harvest data except as permitted by law, or use the site to submit false, misleading, abusive, or unlawful information.
Accounts
Some features require an account. You are responsible for the accuracy of information submitted through your account and for maintaining the confidentiality of your login credentials. You are responsible for activity that occurs under your account.
TruGrade may suspend or terminate access if an account is used in violation of these terms, applicable law, or platform policies.
Contractor Information and Reviews
TruGrade may collect, evaluate, verify, publish, or display contractor-related information from public records, contractor submissions, customer submissions, third-party sources, and internal review processes.
Contractors do not control whether qualifying customer feedback is published, how verified review information is evaluated, or the outcome of TruGrade verification or grading decisions.
Fees and Payments
If paid services are offered, all fees, billing terms, renewal terms, and refund rules will be presented at the time of purchase or enrollment. Unless a separate written agreement states otherwise, payment grants access to the applicable service and does not guarantee any verification result, grade, ranking, lead volume, or business outcome.
Intellectual Property
The site, software, content, designs, names, logos, badges, graphics, text, and related materials are owned by TruGrade, Dynamic Engineering Systems, or their licensors and are protected by intellectual property laws.
You may not copy, modify, distribute, display, sell, sublicense, or create derivative works from site materials except as expressly permitted in writing.
Submitted Content
If you submit information, reviews, messages, documents, images, or other content, you represent that you have the right to submit it and that it is accurate to the best of your knowledge. You grant TruGrade the rights needed to host, use, process, evaluate, display, and distribute that content in connection with the site and its services.
Third-Party Links and Services
The site may link to or integrate with third-party websites, databases, payment processors, communications providers, or other services. TruGrade is not responsible for third-party content, policies, availability, or practices.
No Warranties
The site and services are provided on an "as is" and "as available" basis. TruGrade does not warrant that the site will be uninterrupted, error-free, secure, or that all information will be complete, current, or free from third-party errors.
Limitation of Liability
To the fullest extent permitted by law, TruGrade and Dynamic Engineering Systems will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption arising from your use of the site or services.
Indemnification
You agree to defend, indemnify, and hold harmless TruGrade and Dynamic Engineering Systems from claims, damages, liabilities, costs, and expenses arising from your use of the site, your submitted content, your violation of these terms, or your violation of law or third-party rights.
Changes to These Terms
TruGrade may update these terms from time to time. Updated terms will be posted on this page. Your continued use of the site after updates are posted means you accept the revised terms.
Governing Law
These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules. Venue for disputes will be in state or federal courts located in Virginia unless applicable law requires otherwise.
Contact
Questions about these terms may be sent through the contact information provided on the Contact Us page.
Last updated: July 20, 2026.